As the official service partner for Pezzolato S.p.A., UNITRUCK SIA was entrusted with an urgent repair task for one of their customers in France. The customer’s Pezzolato ALLROAD woodchipper had stopped working due to a gearbox bearing failure caused by extreme heat conditions two weeks earlier.
Our service team mobilized quickly, traveling from our workshop in Cēsis, Latvia, to the customer’s site in Aurensan, France. The journey included a flight to Bordeaux and on-site work over the course of four days, during which the gearbox was replaced and the machine was thoroughly tested to ensure full functionality.
Thanks to careful preparation, professional execution, and close collaboration with Pezzolato and the customer, the machine was returned to working condition within the planned timeframe. The customer expressed their appreciation with the words:
“Merci pour votre réactivité et votre efficacité. Rentrez bien.”
(“Thank you for your responsiveness and efficiency. Have a safe trip home.”)
This project is a clear example of UNITRUCK SIA’s commitment to providing fast, reliable, and professional service – even in challenging conditions and abroad.